Australia Post has confirmed it plans to close its Westfield Parramatta Post Office on September 29.
The news comes just weeks after Australia Post’s Westfield Penrith Post Office was also slated for closure on the same date.
“Australia Post has made the difficult decision to close the Parramatta Westfield Post Office from 29 September this year, following a drop in customer visits of more than a third over the past five years,” an Australia Post spokesperson said.
“At Parramatta, our customers are well-serviced by seven outlets located within a three-kilometre radius, including the nearby Parramatta CBD Post Office, located just a few blocks away and offering 24/7 self-service parcel lockers.
“We sincerely apologise for any inconvenience and look forward to welcoming customers to one of our other outlets.
“Australia Post will find new roles for all team members at one of our surrounding outlets.”
Australia Post also blamed a drop in customer numbers for the upcoming Penrith closure. The reasoning was criticised given the period includes COVID lockdowns.
Troy Dodds is Parra News' Managing Editor and Breaking News Reporter. He has more than 20 years experience as a journalist, working with some of Australia’s leading media organisations. In 2023, he was named Editor of the Year at the Mumbrella Publish Awards.