The Service NSW Centre at Silverwater has undergone a refurbishment.
Located at 1-15 River Street, the centre now features a modified front of house layout, improvements to meeting rooms, new customer seating area and flooring as well as upgraded signage to assist customers navigate through the centre.
The number of Driver Knowledge Testing counters has also increased from three to six to lift testing capability.
The improved Service NSW Centre has about 52,000 customer visits a year and has earned a 97.8 per cent customer satisfaction rating.
“Locals from across our community visited the Silverwater Service NSW Centre more than 50,000 times last year,” said State Parramatta MP Donna Davis.
“We want everyone’s visit to Service NSW to be a positive one so we are investing in a complete refurbishment to ensure we deliver a good visitor experience.
“I encourage you to drop in to the new and improved Silverwater Service NSW Centre and let the team help you.”
Silverwater Service Centre is supported by other centres at nearby locations in Parramatta, Merrylands and Auburn.
“Service NSW centres provide vital frontline services and our investment ensures we can continue to meet the needs of communities in western Sydney,” said Minister for Customer Service and Digital Government, Jihad Dib.
“We are investing in our Service NSW Centres and providing modern and accessible face-to-face services.”
Troy Dodds is Parra News' Managing Editor and Breaking News Reporter. He has more than 20 years experience as a journalist, working with some of Australia’s leading media organisations. In 2023, he was named Editor of the Year at the Mumbrella Publish Awards.